AVG Expert care
AVG Expert care

Enjoy 24/7 expert support
for CAN$1.00 for the first 12 months

Users of AVG free products can now enjoy 24/7 expert support for just CAN$1.00 for the first year. Our Expert Care team will be available whenever you need them to help ensure you get the most from our products.

Need help? We’ve got your back 24/7

Everyone needs a helping hand sometimes. Our Expert Care team helps you solve any issues with free AVG products quickly and easily. Whether it’s getting advice on setting things up or solving a technical issue with them, they are always available.

Non-stop support across three channels

Non-stop support across three channels

Enjoy 24/7 customer support every day of the year via phone, chat, and email.

Tips on installing and using AVG free products

Tips on installing and using AVG free products

Get advice on installation, features, benefits, and tips on how to best use our free products.

How AVG Expert Care for our free products works

Get customer help to solve your issues with free AVG products from the comfort of your home — it’s hassle-free, fast, and efficient.

Call us 24/7

Call us 24/7

Get in touch with our experts about free AVG product issues anytime, day or night.

Call us 24/7

Our experts will advise you

Enjoy customer support from the comfort of your home — it’s that simple.

Call us 24/7

And help to fix your issues

Our experts will find the best possible solution for you.

You may still be wondering...

Why is it worth paying for AVG Expert Care as a free user?

There are several reasons why it can be worth paying for AVG Expert Care as a free user.

  1. With AVG Expert Care, you can get live assistance whenever you need it. This can be particularly important if you’re dealing with an urgent issue with an free AVG product that requires prompt attention.
  2. Increased efficiency. You can be sure that issues are resolved quickly and efficiently.
  3. Knowing that you have access to support at any time of the day or night can give you peace of mind and confidence.

How do I purchase AVG Expert Care as a free user?

It’s easy. If you’re a user of a free AVG product, just click on the “BUY NOW” button on this page and go through checkout, then you can have 24/7 customer support for free antivirus.

Should I activate my AVG Expert Care?

You don’t need to install or activate additional software to use AVG Expert Care as a free user. Just call our AVG agents when you want help with your free products. We’ll verify your subscription by asking you to provide details from your order confirmation email, such as your email address, name, and order ID.

How can I cancel my AVG Expert Care?

  1. Sign in to your AVG Account here. If you do not have an account, select Create Account.
  2. Select the My Subscriptions tile.
  3. Locate the AVG subscription that you want to cancel.
  4. Click Unsubscribe under the subscription that you want to cancel.
  5. Click Continue.
  6. Optionally, please let us know why you are unsubscribing, then click Continue.
  7. Review the details about your canceled subscription, then click Close.

    1. You can also contact our Sales Support to ask any questions about your subscription or subscription cancelation here.

      You can review frequently asked questions regarding cancelling an AVG account here.

      NOTE: Cancelling your subscription does not automatically generate a refund.

Enjoy expert support at CAN$1.00 for your first year